User manual

Learn your way around Careways

An interactive, role-based guide with real screenshots of the platform: what you can do, where each module lives and how to get the most out of it.

Browse the manual by role

Every profile sees the platform differently. Pick a role to read its guide; yours is highlighted.

Clinician

Clinicians go through the full curriculum: certifying courses, telesimulations and a practice patient registry to train without touching real data.

Getting started

Clinical staff join through the institutional whitelist: your email domain must be authorized by your institution.

  1. 1

    Create your account

    From the home page choose Sign Up and fill in your name, institutional email, phone, profession and specialty. Accept the consent and the terms of use.

  2. 2

    Verify your email

    You will receive a one-time OTP code. Entering it confirms your email and activates your account right away.

  3. 3

    Start learning

    Once your email is verified you can sign in and enroll in courses. Your institution's champion can later link you to your ICU and adjust your role from their panel.

  4. 4

    Tune your profile

    From Profile set your language (EN/ES/PT), your phone with country code and your specialty. All content and emails follow the language you choose.

Your starting point

When you sign in you land on a panel tailored to your role: progress, shortcuts and what is pending.

Step 1 of 3

Platform screenshot: Your starting point

Courses

The catalog groups the program's curricula — introduction, airway surgery, PICU, nursing, speech therapy, anesthesiology, Parent School and community — with your progress up front.

Step 1 of 5

Platform screenshot: CoursesPlatform screenshot: CoursesFilter by curriculum categoryYour progress, on every card

Certifications

Every passed course and certified telesimulation lands here, with its validity and verification code.

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Platform screenshot: Certifications

Telesimulation

Live sessions over clinical scenarios — sepsis, trauma, respiratory failure, difficult airway — led by an educator.

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Platform screenshot: Telesimulation

Practice registry

A patient registry identical to the real one, but with practice data: train on the full form without touching sensitive information.

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Platform screenshot: Practice registry

Academic management

The hub that gathers the academic side: telesimulation, certifications, courses and evaluation, each one card away.

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Platform screenshot: Academic management

Profile and preferences

Your account, your language and your security live in Profile.

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Platform screenshot: Profile and preferences

Capabilities

What this role can do

Generated from the platform's real permission matrix; when a permission changes, this list follows.

  • Audit of own patients
  • View own certificates
  • Submit clinical records
  • Write clinical data
  • Enroll in courses
  • View the course catalog
  • Take assessments
  • View assigned patients
  • Register and edit patients
  • View own progress
  • Join telesimulations

FAQ

Frequently asked questions

I'm not receiving the OTP code, what do I do?

Check that your email domain is on your institution's whitelist. If it persists, request a resend (there is a cap per time window) or contact your champion.

Can I fast-forward the video?

No: the anti-fraud policy requires consuming 90% of the actual content to mark a chapter as complete, and the bar cannot be skipped forward.

I failed the post-test, can I retry?

Each course defines its number of attempts. Once you run out, the platform suggests reviewing your weak chapters before enabling a new attempt.

Can I delete a patient from the registry?

No. Under the HIPAA policy only deactivation is allowed: the record persists in the audit trail.

How do I join a telesimulation?

Accept the invitation that arrives by email. The platform verifies your theoretical prerequisite is at 100%; if you are missing it, it suggests the path to complete it.

Do parents see clinical data?

No. The parent/caregiver profile only accesses the Parent School and its resources; clinical data stays out of reach.

Glossary

Glossary

The terms you'll find across the platform.

BAA
Business Associate Agreement: the HIPAA contract between the data controller and the data processor.
CAUTI
Catheter-associated urinary tract infection.
CLABSI
Central line-associated bloodstream infection.
CME / CEU
Continuing medical education credits.
DALY
Disability-adjusted life year.
HIPAA
The U.S. Health Insurance Portability and Accountability Act; it governs clinical data protection.
ICER
Incremental cost-effectiveness ratio.
MVD
Minimum Viable Dataset: Careways' minimum clinical dataset.
OTP
One-time numeric code used to verify your identity.
PHI
Protected health information.
PICU
Pediatric intensive care unit.
PIM3
Paediatric Index of Mortality 3: mortality probability score at ICU admission.
QI
Quality Improvement.
SBAR
Situation, Background, Assessment, Recommendation: a clinical communication format.
SMR
Standardized mortality ratio (observed vs. expected mortality).